Own name displays as Unknown in several places

:arrow_forward: GAME INFORMATION

  • GAME BUILD #: 100.13.12327.0
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED

My player name displays as “Unknown” in several places in multiplayer. Particularly in ranked search window and in leaderboard position statistic.

:arrow_forward: FREQUENCY OF ISSUE

  • 50% of the time / matches I play (FREQUENTLY)

:arrow_forward: REPRODUCTION STEPS

Here’s the steps to reproduce the issue:

  1. Go Multiplayer → Play a Ranked Game → Ranked Game Search
  2. Name shows as Unknown
  3. Open leaderboards
  4. Name shows as Unknown there too

:arrow_forward: EXPECTED RESULT

I would expect my own name to be known and displayed.

:arrow_forward: IMAGE