Pilgrims Crash Conditions 4x4 (BUG REPORT/CRASH HELPER does not pop up once it crashes)

:play_button: GAME INFORMATION

  • GAME BUILD #: #153638
  • GAME PLATFORM: Steam
  • OPERATING SYSTEM: Windows 11

:play_button: ISSUE EXPERIENCED

:backhand_index_pointing_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.

My game crashed without any lag or problem in my machine. It was in a 4x4 on Pilgrims map.
Photon Trooper, gankdatank, Lilliandil, _37_alfil_Arg vs turbogb, ???, Roosterdog, Mr_Fox 4v4 - ranked RM Team - Age of Empires 2 - AoE2 Insights

Just me got dropped and crashed, apparently. But the sad part is that the crash log bug report feature in aoe 2 game did not pop up once the crash happened! My game instantly shutdown and I lost my ELO, making my team losing the game as well

:play_button: FREQUENCY OF ISSUE

:backhand_index_pointing_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

Happened twice in 4 games on Pilgrims, so:

  • 50% of the time / matches I play (FREQUENTLY)

:play_button: REPRODUCTION STEPS

:backhand_index_pointing_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. Play Pilgrims 4x4.
  2. Game shutdowns abruptly, no warning, machine wasn’t throttling or anything like you would expect in a crash. The game was on feudal so there wasn’t many units around as well.
  3. I return to the desktop. the game simply closed and there is no pop up with the bug report/crash helper. I can’t find the files with details about the game crash

:play_button: EXPECTED RESULT

:backhand_index_pointing_down: What was SUPPOSED to happen if the bug you encountered were not present?

I was supposed to play the game normally. In the link you can check the game recording with only me dropping, which destroyed my team chances of winning.

:play_button: IMAGE

No image, recording is worth watching since it proves my point Photon Trooper, gankdatank, Lilliandil, _37_alfil_Arg vs turbogb, ???, Roosterdog, Mr_Fox 4v4 - ranked RM Team - Age of Empires 2 - AoE2 Insights

:play_button: GAME FILES (SAVE / RECORDING)

:backhand_index_pointing_down: Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.

Again, watch my recording: Photon Trooper, gankdatank, Lilliandil, _37_alfil_Arg vs turbogb, ???, Roosterdog, Mr_Fox 4v4 - ranked RM Team - Age of Empires 2 - AoE2 Insights