Please how to solve (or solve this!) ASAP

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • **GAME BUILD #:Latest
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED

I have been playing normally in my Vega 3 with Ryzen 3 2200U, but for some reason tpday my game doesn’t open anymore and only appears an error related to update my graphic card driver which I already did

:arrow_forward: FREQUENCY OF ISSUE

Since today cmon

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. Use the laptop previosuly described
  2. Open the game normally
  3. See what happens

:arrow_forward: EXPECTED RESULT

The game must open and be played normally

:arrow_forward: IMAGE


:arrow_forward: GAME FILES (SAVE / RECORDING)

:point_down: Attach a SAVE GAME (.aoe3Ysav) or GAME RECORDING (.aoe3Yrec) of the match where you encountered the issue. Link it below if using an external file service.