Points unfairly lost due to lost connection

Good afternoon. I’ve spent several weeks playing with a partner in TGS, when entering the game the following message appears “Sorry, the connection with the multiplayer has been lost” then it disappears directly from the game. It is very unfair, since points are lost automatically. That is, you leave the game in the first 5 seconds because a partner has not been able to connect and gives you the game for lost? Please FIX THIS NOW