EDIT: We have moved the discussion about beta participant discount issues over to this thread on the closed-beta section of the forums. Thank you.
Hello everyone! We are tracking a handful of purchase issues which are preventing people from picking up the Definitive Edition (or one of the game bundles) on Steam. I will try to update this post as we get more information and implement solutions.
[NOT A BETA PARTICIPANT] No 25% discount when upgrading to ‘Age of Empires II: Definitive Edition’
STATUS: SOLVED
To provide a permanent path for owners of Age of Empires II: HD , we’ve bundled the HD and DE versions together. When you purchase the bundle, you will be automatically discounted 25% off Age of Empires II: Definitive Edition .
- Age of Empires Upgrade: https://store.steampowered.com/app/813780/Age_of_Empires_II_Definitive_Edition/
If you continue to have problems, please let us know below!
[BETA PARTICIPANT] No 25% discount when upgrading to ‘Age of Empires II: Definitive Edition’
STATUS: ONGOING
Beta participants who were entitled with an Age of Empires II: Definitive Edition beta key may run into issues when trying to upgrade from HD to the Definitive Edition . This appears to be an issue with the beta keys causing entitlement issues when trying to add the new addition.
The team is currently following up on this issue. We will provide updates as they become available.
[BETA PARTICIPANT] Players who purchased the ‘Age of Empires Definitive Edition Bundle’ and did NOT receive ‘Age of Empires II: Definitive Edition’ can no longer purchase ‘AoEII: DE’ at a discount.
STATUS: ONGOING
Beta participants who purchased the Definitive Edition Bundle but did not receive the Age of Empires II: Definitive Edition may try to re-purchase the bundle, but do not receive it as a discounted price.
The team is working on a solution to this problem. We will provide updates as they become available.