Hello everyone,
I recently bought age of empires definitive edition from the Microsoft store. The game plays normally but I have a problem concerning multiplayer.
When I enter the game and when I try to connect to multiplayer I get the following message:
“Unable to connect to online services, platform sign in error. Please ensure the device is signed in.”
Despite the message, however, on the top right corner of the screen it shows that I am connected to my account.
How can I solve this problem?
make sure you have the latest update downloaded
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Hello Guitomu1
The game is fully updated, but that doesn’t fix the problem.