Problem with movie "A possible future" (ACT I, last movie, first campaign)

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • **GAME BUILD #:**100.12.13490.0
  • GAME PLATFORM: Steam
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED

:point_down: *Issue experienced:
When playing the last movie of Act I, A possible future, it’s as if the movie was no upscaled properly. I can not clearly see the details, it is blurry and blocky.

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 100% of the time / matches I play (ALWAYS)
    So far, I have seen it happened 3 times in a row, first, seeing the movie as part of the campaign, then replaying the movie twice.

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. Play the movie.

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?
The movie was supposed to be upscaled like the other movies in the game.

:arrow_forward: IMAGE

:point_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.

:arrow_forward: GAME FILES (SAVE / RECORDING)

:point_down: Attach a SAVE GAME (.aoe3Ysav) or GAME RECORDING (.aoe3Yrec) of the match where you encountered the issue. Link it below if using an external file service.

2 Likes

Same issue here…

  • **GAME BUILD #:**100.12.14825.0
  • GAME PLATFORM: Steam
  • OPERATING SYSTEM: Windows 10

Same description, on the same cutscene, same reproduction steps and result.
Any possible fix to this?

Same issue, but with the movie “A father’s sacrifice” in Act II.

**GAME BUILD #:**100.12.23511.0
GAME PLATFORM: Steam
OPERATING SYSTEM: Windows 10

The original bug in the movie “a possible future” has been fixed though.