Problem with zoom

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: Latest
  • GAME PLATFORM: Microsoft Store

:arrow_forward: ISSUE EXPERIENCED

Very close zoom. I’ve lost half of my zoom since the last update. On the example of Arena map - before update I can see (if centered on the TC) all my walls and a little outside the walls. After update I can see TC and some of some walls.

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. Open game on xbox
  2. Play any match
  3. See max zoom out as you can

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?

I would like max zoom out just like before the update.

:arrow_forward: IMAGE

:point_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.

:arrow_forward: GAME FILES (SAVE / RECORDING)

:point_down: Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.

Same problem for me, cannot zoom out nearly enough after update. I’m on series x.

Thanks, at least I know I’m not alone with this problem.
I talked with support. They told me 2 solutions.
1.Close the game and open again - not workink
2. Reinstal game and click “restore default settings” - not working.

So they forward this problem to their Team.

Did you try disabling Enhanced Graphics Pack?

On Xbox platform don’t have this on game options.
But I used button restore default settings in graphics settings. Still nothing.
Last update less this :frowning:

did the problem go away for you?

No it hasn’t. I tried adjusting the graphics settings and I’ve reinstalled the game twice. Still unable to zoom out like before, and therefore have lost a lot of awareness of my surroundings while trying to play. Hoping a fix comes soon.