Problems with AoM on Steam

I have a Windows 10 laptop. I originally installed AoM, and it worked fine. Then it didn’t, after about 8 hours of play. I have reinstalled Steam, the game – and since this is a new computer with nothing on, reset the computer and deleted all files. The game still doesn’t work. I click on “Play,” and a message appears saying the game stopped working, and it closes. Any help with this would be appreciated.

have you had luck figuring this out?? i’m having this same problem. trying to play with friends and I cant boot it up, although they all have fine

Did you follow the general advisory about how to solve this problem on Steam?

https://steamcommunity.com/app/266840/discussions/2/490123938430134423/