To start this off, I fixed this by just redoing the survey again. I saw a post on the AOE FB and it had a link to check your profile, I clicked it and it did bring me to my profile, however it only showed “Take Survey”(pretty sure thats what it said) for the insider program. But when I went to the separate insiders tab and clicked ‘sign in to begin’ my information was still in the system from a few weeks ago, just not being shown on my profile.
After I read your post I checked https://www.ageofempires.com/profile
and my details are missing. So, I entered insider signup once again and now I’m good to go, everything shown with three green ticks, one tick for each section.