PS5 keyboard input signal is not being registered in game

Age of Empires IV IV - Report a Bug
1

  • Build Number: dr-activerelease1 [DEV] age 4 15.1.6970.0

  • Platform: PlayStation

  • Operating System: Orbis OS / FreeBSD 11

Issue: Playstation keyboard inputs don’t work when set to keyboard and mouse inputs.

Trigger Event: No trigger just inputs not being registered

Repro Steps:

  1. Set Keyboard and mouse in options.
  2. Cursor disappears, but can be seen highlighting options
  3. highlight and click save
  4. restart game.
  5. keyboard doesn’t work.
2

Same issue here! I checked if my keyboard was working fine in AOE2 on PS5 and it did, so it’s definitely a bug with AOE4. Will give it a few days to hear something back in here before asking for a refund, as I purchased this to play with M&K on PS5. Unfortunately this appears to be an ongoing issue for years on Xbox, and has never been fixed. It shouldn’t be advertised as having K&M support, so you will be able to get a refund as the game isn’t as described. Contact PSN.

In fact I’ll just refund just now and hope they fix it in a future update. Even if you’ve downloaded the game you’ll be able to get a refund by contacting PlayStation support, as the game is not as described.