Purchased DLCs not appearing in game

:arrow_forward: GAME INFORMATION

  • **GAME BUILD #: 100.12.38254.0 (169326)

  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED

:point_down: *DESCRIBE THE ISSUE IN DETAIL (below). DLC additions not appearing in the game - United States Civilisation and African Royals purchased but but not able to access either campaigin the the game - Story Mode not showing the additions or seeing any other option to access the plug ins.

African Royals shown on home screen as available but have purchased already

:arrow_forward: FREQUENCY OF ISSUE

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

Here’s the steps to reproduce the issue:

  1. Simply start the game.
  2. Have unclicked the DLCs in the game properties, started, closed, reabled and no change
  3. Game file integrity checked and clean - see below:

:arrow_forward: EXPECTED RESULT

Should be able to use the DLC plug ins.

:arrow_forward: IMAGE

See above.

:arrow_forward: GAME FILES (SAVE / RECORDING)


USA DLC does not have any new campaing, just the civ, and the single player content of african royals are actually under ‘historical battles’, and not in story mode section. If you can play USA and african civs in MP or skirmish and have the three historical battles then you’re fine.

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Doh - being a total donut - all present and correct as stated Innigop - Thank you, Glad it was so obvious.

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