Q: I was invited to the beta but I can't access the beta forums!

I was invited to the beta but I can’t access the beta forums!

If you received an invite to one of our betas but are unable to access the appropriate closed beta forums, please follow these troubleshooting steps.

Troubleshooting Steps:

  1. Check that you are signed into the forums with the same email address and Microsoft/Xbox Live account that you used to sign-up for the beta
  2. Log out of your forums account
  3. Clear your browser cache and cookies
  4. Log back into the base Age Insider forums
  5. If you are still unable to access the forums, post below on this thread or email us at AoEInsiderSupport@microsoft.com. Please indicate the beta you were invited to, so we can efficiently reply.

Please post all other support questions regarding the games in the appropriate forum and category. Thanks!

Note: If you were part of a beta that is now closed, we will not be troubleshooting access to its former forums. Thank you!

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