Random Crash followed by Black/White screen

Game Version:

  • Build (101.101.32911.0)
  • Platform (Steam)



I am repeatedly and constantly encountering a random crash at single player with Age of Empires 2. The crash often occurs after a few minutes when moving my mouse around the screen or when i execute an attack move. So far I didn’t get to complete a single game-play against the AI; always a crash at random timestamp.

The crash is followed by a black or white screen. When I run TaskManager the game seems to comsume at least 3500 MB out of my 6 GB physical RAM.

It’s likely that this happening because I have high APM but then… Starcraft 2 and Age of empires 1 run smoothly nevertheless my APM.

Also before the game starts, the animation with particles floating around is awfully laggy and runs as if it is a “.gif” image with has 3 frames in total.

I was able to capture FPS from these games:

Game Title------------Graphics--------------FPS-----------State

Age of Empires 1 (low graphics) => 64 FPS (No Crash)
Age of Empires 2 (low graphics) => 51 FPS (Crash + Black/White Screen + Computer freezes)
Starcraft 2 (low graphics) => 78 FPS (No Crash)


Reproduction Steps:

  1. Use a computer with similar specs (check enclosed text file)
  2. Try to use hotkeys and your mouse to achieve an average apm of 250 (which is my personal average based on Starcraft algorithm)

DxDiag.txt (92.5 KB)