Game Version:
- Build
101.101.32911.0 4395365 - Platform
Steam
Issue:
Playing game randomly crashed with no warning
From Event Viewer:
Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Age of Empires II DE because of this error.
Program: Age of Empires II DE
File:
The error value is listed in the Additional Data section.
User Action
- Open the file again. This situation might be a temporary problem that corrects itself when the program runs again.
- If the file still cannot be accessed and
- It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
- Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
- If the problem persists, restore the file from a backup copy.
- Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.
Additional Data
Error value: 00000000
Disk type: 0
Faulting application name: AoE2DE_s.exe, version: 101.101.32911.0, time stamp: 0x5dcf24ff
Faulting module name: AoE2DE_s.exe, version: 101.101.32911.0, time stamp: 0x5dcf24ff
Exception code: 0xc0000096
Fault offset: 0x0000000000a24a91
Faulting process ID: 0xad0
Faulting application start time: 0x01d59d8991125c62
Faulting application path: D:\Steam\steamapps\common\AoE2DE\AoE2DE_s.exe
Faulting module path: D:\Steam\steamapps\common\AoE2DE\AoE2DE_s.exe
Report ID: 63bcfc67-87ca-44e3-9b4e-87ae425b60b4
Faulting package full name:
Faulting package-relative application ID:
Reproduction Steps:
- Play game