# Randomly get kicked from ranked matchup

**URL:** <https://forums.ageofempires.com/t/randomly-get-kicked-from-ranked-matchup/213268>\
**Category:** IV - Report a Bug\
**Created:** [September 8, 2022, 12:10pm UTC](https://forums.ageofempires.com/t/randomly-get-kicked-from-ranked-matchup/213268 "2022-09-08T12:10:42Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![LemmingMoewe515](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/lemmingmoewe515/32/32404_2.png) [@LemmingMoewe515](https://forums.ageofempires.com/u/LemmingMoewe515)\
**Post date:** [September 8, 2022, 12:10pm UTC](https://forums.ageofempires.com/t/randomly-get-kicked-from-ranked-matchup/213268/1 "2022-09-08T12:10:42Z")

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Hi folk, I have a problem with the ranked matchup system. When I’m searching for a game i get randomly kicked out and get a cooldown. I did not quit any matchup or press anything. I just get kicked. Is this normal?

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**Author:** ![KingsmurfNL](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/kingsmurfnl/32/105649_2.png) [@KingsmurfNL](https://forums.ageofempires.com/u/KingsmurfNL)\
**Post date:** [September 8, 2022, 3:58pm UTC](https://forums.ageofempires.com/t/randomly-get-kicked-from-ranked-matchup/213268/2 "2022-09-08T15:58:57Z")

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I know it’s frustrating, but i don’t think we’ll help by creating 35 topics about this mate.

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**Author:** ![SavageEmpire566](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/savageempire566/32/43010_2.png) [@SavageEmpire566](https://forums.ageofempires.com/u/SavageEmpire566)\
**Post date:** [September 8, 2022, 6:03pm UTC](https://forums.ageofempires.com/t/randomly-get-kicked-from-ranked-matchup/213268/3 "2022-09-08T18:03:49Z")

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@LemmingMoewe515 hopefully should be better! The team has pushed out a fix on our servers. If you continue to have problems, please [contact support](https://support.ageofempires.com/hc/en-us/requests/new?ticket_form_id=360001686692) with your [warnings.log file](https://support.ageofempires.com/hc/en-us/articles/4408793405460-How-to-find-information-for-troubleshooting-with-Support). Thanks!

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**Author:** ![SavageEmpire566](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/savageempire566/32/43010_2.png) [@SavageEmpire566](https://forums.ageofempires.com/u/SavageEmpire566)\
**Post date:** [September 8, 2022, 6:03pm UTC](https://forums.ageofempires.com/t/randomly-get-kicked-from-ranked-matchup/213268/4 "2022-09-08T18:03:53Z")

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