Randomly, the sound stops followed by a crash to the desktop without a message

Game Version:

  • Build
    Version 101.101.34397.0 4546676

  • Platform

  • Computer
    64GB Physical Ram
    ~9.2GB Pagefile (currently, but automatically managed)
    8GB Radeon 5500M
    1TB SSD


After a while playing, the sound output stops followed by the game crashing. The desktop is revealed and no error message is displayed.

Reproduction Steps:

Single Game skirmish with 500 max pop, ~5 players remaining.


C:\Users\max\Games\Age of Empires 2 DE\logs:

Save result:Success
Save result:Success
Save result:Success
Exception type 3221225477 occurred at 00007ff768c2c198
Writing out log

Windows Log:
Log Name: Application
Source: Application Error
Date: 1/20/2020 1:34:51 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-J1O25DU
Faulting application name: AoE2DE_s.exe, version: 101.101.34397.0, time stamp: 0x5e1403cc
Faulting module name: AoE2DE_s.exe, version: 101.101.34397.0, time stamp: 0x5e1403cc
Exception code: 0xc0000005
Fault offset: 0x000000000116bba6
Faulting process id: 0x2118
Faulting application start time: 0x01d5cf59365b1d5c
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\AoE2DE\AoE2DE_s.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\AoE2DE\AoE2DE_s.exe
Report Id: 8681eb17-de8c-46af-8c97-cb76bac57b32
Faulting package full name:
Faulting package-relative application ID: