GAME INFORMATION
These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.
- GAME BUILD Age of Empires II: DE
- GAME PLATFORM: Xbox series x
ISSUE EXPERIENCED
DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.
When playing ranked multiplayer in any variant, as soon as the game begins the countdown I can’t access the civilisation screen. This only happens during the lobby, not once the one-minute countdown starts. I know this has been an issue for a while and I usually can select “ready up” and then remove it, which reverts the game to normal. However, last week it started happening permanently. I’ve tried uninstalling and reinstalling the game, updating my TV, controller and Xbox, and even going back to default settings, changing my in-game profile picture and nothing works. This problem occurs every game, making it impossible to select civilisations for the map type.
FREQUENCY OF ISSUE
How often does the issue occur? CHOSE ONE; DELETE THE REST !
- 100% of the time / matches I play (ALWAYS)
REPRODUCTION STEPS
List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptiv e!
Here’s the steps to reproduce the issue:
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Start game
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Go on ranked multiplayer
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Wait for a match to be found and the game countdown to begin
EXPECTED RESULT
What was SUPPOSED to happen if the bug you encountered were not prese nt?
I could pick the civ I want
IMAGE
ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the prob lem.
GAME FILES (SAVE / RECORDING)
Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file ser vice.
- I can not attach video as I’m a new user ?!?!