Ranked

I know you all have been bombarded with questions and annoyances with the new ranked system. I wasn’t too annoyed at all until ranked decay happened…the day of the season ending. I noticed it before the season had ended, so what did I do? I took time off of work with vacation time to play back into conqueror. I played 1 game (which I won) which would have put me back into conq, but the ranked season ended now, and I get nothing for it. I have been a huge member of the aoe4 community and a streamer on twitch (DrDabston). Please do something to get this resolved. I should have gotten conqueror rewards but instead got diamond. My account is underr the name of DrDabston as well.