I have been trying to retrieve my ESO account password to play AOE 3 online. I tried everything including the ESO Account Management tool, sending emails to email@example.com and firstname.lastname@example.org (which appear to be invalid e-mails), calling Microsoft etc. I never received any e-mails that help reset the password from the Account Management tool. When I called Microsoft, I was told that they have transferred the tech support service to a third party because this is a discontinued game. Can anyone help me with this issue please?