Recover ESO Account

I have been trying to retrieve my ESO account password to play AOE 3 online. I tried everything including the ESO Account Management tool, sending emails to age3support@microsoft.com and age3.help@ensemblestudios.com (which appear to be invalid e-mails), calling Microsoft etc. I never received any e-mails that help reset the password from the Account Management tool. When I called Microsoft, I was told that they have transferred the tech support service to a third party because this is a discontinued game. Can anyone help me with this issue please?

Thank you.

Sounds like you will need to buy the game again and create a new account.

Has any solution come up for this? I am stuck in the same boat.

No, and there never will, most likely. Don’t expect it.