Retrieve Published Item Failed / Search for Mods Failed

Age of Empires IV IV - Report a Bug
1

  • Build Number: 15.4.8719.0

  • Platform: Steam

  • Operating System: Windows 11

Issue:

When the game gets to the main screen, I get a pop up that says “Retrieve published item failed. Unable to complete this action. Please try again later. Error code: C27T-1283038R01X000 414D525005B.” I click okay and it pops up maybe 3-4 times again but eventually goes away.

Then, a “Searching for mods failed. Please try again later. Error code: C27T-1283034R01X000 414537200CC” pops up over and over again until you start a game. Once you end the game you are playing, it starts popping up again. At first these errors were just happening to me, and then it started happening to my friends who play this on xbox. We are all unable to use, see, search or download any mods we used in our games.

Trigger Event: Issue exists from start up until you close the game.

Screenshot (10)
Screenshot (10)1920×1083 688 KB

Screenshot (11)
Screenshot (11)1920×1083 1.61 MB

2

I’m having the same issue.

3

me too. Something is wrong with game client, game servers or both

4

Thank you to those who reported the issues with mods not downloading or working as expected; this has now been fixed!