Save game crash, after long game play

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD 100.15.59076.0 P1
  • GAME PLATFORM: Steam
  • OPERATING SYSTEM: Windows 11

:arrow_forward: ISSUE EXPERIENCED

:point_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.
Game will crash when loading a recent save game, odd thing is if the save game is from early on in the game it will load, but if its a late game save there will be a crash. Save game files are over 50MB. Most of the games I play are AI skirmish games, hardest difficulty, largest maps (random choice), free for all. This recent game had been going on for almost 8hrs

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

100% of the time, if its a late game save.

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Play an AI skirmish game, play for a few hours save regularly, same game will eventually crash when the save is loaded.

Here’s the steps to reproduce the issue:

As above

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?

For the save file to open so I could continue playing

:arrow_forward: IMAGE

:point_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.

:arrow_forward: GAME FILES (SAVE / RECORDING)

:point_down: Attach a SAVE GAME (.aoe3Ysav) or GAME RECORDING (.aoe3Yrec) of the match where you encountered the issue. Link it below if using an external file service.

Not a single word from support, this is really poor

1 Like

welcome to age of empires

its pathetic, no recent updates or bug fixes.

Did you contact the support ? Because, the forums are forums and not the official support ^^
If someone knows how to help, they would assist you , from player to player.

Yes I did and there was also no response

1 Like

from player to player, ive contact support and they only show lack of support