Saved data issue and matchmaking confusion?

Age of empires II DE

Just want to see if anyone has had any issue with age of empires II DE today?

I played for a few hours yesterday and have come back today and the game is treating me as though I’m a new player. All of my data for the Europe campaigns has disappeared and it tried taking me to play the William wallace campaign straight from load up?

Just struggling to understand what happened between now and last night?

Also says at the bottom of matchmaking

“You are currently unable to match with players from other networks or players who have cross play enabled”

Why?
Feedback appreciated