Second out of sync in a row leads to "game expired"

[WunderSunderA]

GAME INFORMATION

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• GAME BUILD #: 100.12.43871.0
• GAME PLATFORM: Steam
• OPERATING SYSTEM: Windows 10

ISSUE EXPERIENCED

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We went from a nearly back to back OoS error into the respective savegame, however the second time we got the “game expired” notification.

FREQUENCY OF ISSUE

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It occurred one time, but it’s a bit hard to reproduce

REPRODUCTION STEPS

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Here’s the steps to reproduce the issue:

1. Go OoS
2. Reload game (and end up with 0 food or coin depending on trade civ but that’s another bug report)
3. Go OoS again
4. Game expired

EXPECTED RESULT

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Lobby loads and game can continue

IMAGE

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Twitch

GAME FILES (SAVE / RECORDING)

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• can’t post savegame at the moment, but would this be what you need as it’s not technically an in-game issue?

[IkoKnight]

Hi @WunderSunderA!

We could not reproduce this issue . Do you have your logs?:

https://support.ageofempires.com/hc/en-us/articles/360052783111-How-to-find-information-for-troubleshooting-with-Support

Also your teammates logs could be very useful

Thanks!

[WunderSunderA]

@IkoKnight logs shared in message

[IkoKnight]

Thank you, we are now tracking this issue