# 🛠 Server Maintenance - Tuesday, January 12 - I, II, III DE

**URL:** <https://forums.ageofempires.com/t/server-maintenance-tuesday-january-12-i-ii-iii-de/113324>\
**Category:** 📢 News & Announcements\
**Created:** [January 9, 2021, 12:28am UTC](https://forums.ageofempires.com/t/server-maintenance-tuesday-january-12-i-ii-iii-de/113324 "2021-01-09T00:28:56Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![GMEvangelos](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/gmevangelos/32/28747_2.png) [@GMEvangelos](https://forums.ageofempires.com/u/GMEvangelos)\
**Post date:** [January 9, 2021, 12:28am UTC](https://forums.ageofempires.com/t/server-maintenance-tuesday-january-12-i-ii-iii-de/113324/1 "2021-01-09T00:28:56Z")

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![Server_Maintenance_Image_2](https://static.ageofempires.com/aoe-forums/original/3X/f/f/ff4b2316aa299c3b67c271b4b46abedb3badfcc7.jpeg)

**WHAT** : Server Maintenance (Multiplayer Servers)  
**WHEN** : 2021-01-12T22:00:00Z  
**EST. DOWNTIME** : 1-2 HOURS

**GAMES & PLATFORMS:**

- _Age of Empires: Definitive Edition_ ([Steam](https://store.steampowered.com/app/1017900/) / [Microsoft Store](https://www.microsoft.com/p/age-of-empires-definitive-edition/9njwtjsvgvlj))
- _Age of Empires II: Definitive Edition_ ([Steam](https://store.steampowered.com/app/813780) / [Microsoft Store](https://www.microsoft.com/p/age-of-empires-ii-definitive-edition/9njdd0jgpp2q))
- _Age of Empires III: Definitive Edition_ ([Steam](https://store.steampowered.com/app/933110) / [Microsoft Store](https://www.microsoft.com/p/age-of-empires-iii-definitive-edition/9n1hf804qxn4))

**OBJECTIVES:**

- Routine server maintenance; no player-facing changes.

**DETAILS:**

This coming **Tuesday, January 12th** , the platform team will be taking the multiplayer servers down for maintenance. This will unfortunately disrupt any matches in progress and prevent the creation of new matches during the downtime, so **we recommend wrapping up any games at least 10 minutes before the maintenance window**.

> ### ⚠ During this time, you will still be able to launch the game, but will not be able to access any online features.

The downtime is expected to last anywhere from **1 and 2 hours**. We will update this thread with any changes to the schedule as they arise, as well as the all-clear when the maintenance is complete.

Keep the time and date in mind, and thank you for your patience!

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<div class="post-metadata">

**Author:** ![GMEvangelos](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/gmevangelos/32/28747_2.png) [@GMEvangelos](https://forums.ageofempires.com/u/GMEvangelos)\
**Post date:** [January 11, 2021, 6:26pm UTC](https://forums.ageofempires.com/t/server-maintenance-tuesday-january-12-i-ii-iii-de/113324/4 "2021-01-11T18:26:15Z")

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<div class="post-metadata">

**Author:** ![GMEvangelos](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/gmevangelos/32/28747_2.png) [@GMEvangelos](https://forums.ageofempires.com/u/GMEvangelos)\
**Post date:** [January 12, 2021, 9:01pm UTC](https://forums.ageofempires.com/t/server-maintenance-tuesday-january-12-i-ii-iii-de/113324/5 "2021-01-12T21:01:06Z")

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# = UPDATE! =

A reminder that maintenance kicks off in about 1 hour, so it’ time to get your final game(s) wrapped up before the servers go down.

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**Author:** ![Sp1naltap8](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/sp1naltap8/32/34526_2.png) [@Sp1naltap8](https://forums.ageofempires.com/u/Sp1naltap8)\
**Post date:** [January 12, 2021, 9:40pm UTC](https://forums.ageofempires.com/t/server-maintenance-tuesday-january-12-i-ii-iii-de/113324/6 "2021-01-12T21:40:52Z")

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Hi GMEvangelos,

At 4pm EST this happened promptly (screenshot attached). Isn’t the window at 5pm EST?

![image](https://cdn.ageofempires.com/aoe-forums/original/3X/1/2/125a95a9b579996d0c37aee0b9efee150570cba2.png)

Here is my timezone:  
 ![image](https://cdn.ageofempires.com/aoe-forums/original/3X/9/5/9588b8ff4eee993b9d775ae4731a0ec024306e35.png)

Apologize if it was mentioned elsewhere that some services are disabled elsewhere.

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<div class="post-metadata">

**Author:** ![GMEvangelos](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/gmevangelos/32/28747_2.png) [@GMEvangelos](https://forums.ageofempires.com/u/GMEvangelos)\
**Post date:** [January 12, 2021, 11:19pm UTC](https://forums.ageofempires.com/t/server-maintenance-tuesday-january-12-i-ii-iii-de/113324/7 "2021-01-12T23:19:09Z")

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# = UPDATE =

Maintenance complete! Please let us know if you experience any new issues, or [reach out to support](https://support.ageofempires.com/hc/requests/new) for assistance accessing or playing the game.

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<div class="post-metadata">

**Author:** ![GMEvangelos](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/gmevangelos/32/28747_2.png) [@GMEvangelos](https://forums.ageofempires.com/u/GMEvangelos)\
**Post date:** [January 12, 2021, 11:26pm UTC](https://forums.ageofempires.com/t/server-maintenance-tuesday-january-12-i-ii-iii-de/113324/8 "2021-01-12T23:26:15Z")

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> [@Sp1naltap8](#):
>
> At 4pm EST this happened promptly (screenshot attached). Isn’t the window at 5pm EST?

It sounds like it is intended: that the ability to find matches is locked down an hour before the maintenance window to avoid kicking off new games that might run into the downtime. Any games kicked off _just_ before the T-1 hour mark will still be playable during the final hour, though will be interrupted if they run into the maintenance window.

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<div class="post-metadata">

**Author:** ![GMEvangelos](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/gmevangelos/32/28747_2.png) [@GMEvangelos](https://forums.ageofempires.com/u/GMEvangelos)\
**Post date:** [January 28, 2021, 11:11pm UTC](https://forums.ageofempires.com/t/server-maintenance-tuesday-january-12-i-ii-iii-de/113324/9 "2021-01-28T23:11:56Z")

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