# 🛠 Server Maintenance - Wednesday, November 29 - I, II, III DE, and IV

**URL:** <https://forums.ageofempires.com/t/server-maintenance-wednesday-november-29-i-ii-iii-de-and-iv/244650>\
**Category:** 📢 News & Announcements\
**Created:** [November 27, 2023, 9:45pm UTC](https://forums.ageofempires.com/t/server-maintenance-wednesday-november-29-i-ii-iii-de-and-iv/244650 "2023-11-27T21:45:43Z")\
**Posts on this page:** 14\
**Page:** 1

<div class="post-metadata">

**Author:** ![LadyMathea](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/ladymathea/32/132225_2.png) [@LadyMathea](https://forums.ageofempires.com/u/LadyMathea)\
**Post date:** [November 27, 2023, 9:45pm UTC](https://forums.ageofempires.com/t/server-maintenance-wednesday-november-29-i-ii-iii-de-and-iv/244650/1 "2023-11-27T21:45:43Z")

</div>

![Server_Maintenance_Image_2](https://static.ageofempires.com/aoe-forums/original/3X/f/f/ff4b2316aa299c3b67c271b4b46abedb3badfcc7.jpeg)

**WHAT** : Server Maintenance (Multiplayer Servers)

**WHEN** : 2023-11-29T22:00:00Z

**EST. DOWNTIME** : 1-2 HOURS

**GAMES & PLATFORMS:**

_Age of Empires: Definitive Edition_ (Steam / Microsoft Store )

_Age of Empires II: Definitive Edition_ (Steam / Microsoft Store )

_Age of Empires III: Definitive Edition_ (Steam / Microsoft Store )

_Age of Empires IV_ (Steam / Microsoft Store )

**OBJECTIVES:**

Routine server maintenance; no player-facing changes.

**DETAILS:**

This coming **Wednesday, November 29** , the platform team will be taking the multiplayer servers down for regular maintenance. Please note:

> - **Online matchmaking will be disabled exactly one hour before the maintenance window to prevent disruption to newly-formed matches.**

> - **Any matches still in progress at the start of the maintenance window will be disrupted when the servers are taken offline.**

> - **DURING THE MAINTENANCE WINDOW, YOU WILL STILL BE ABLE TO LAUNCH THE GAME, BUT WILL NOT BE ABLE TO MATCHMAKE OR ACCESS ANY ONLINE FEATURES.**

To prevent any interruptions, **we recommend wrapping up any games at least 10 minutes before the maintenance window.** The downtime is expected to last between **1 and 2 hours**. You can watch this thread for any changes to the schedule as they arise, as well as the all-clear when the maintenance is complete.

Thank you for your patience!

---

<div class="post-metadata">

**Author:** ![LadyMathea](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/ladymathea/32/132225_2.png) [@LadyMathea](https://forums.ageofempires.com/u/LadyMathea)\
**Post date:** [November 27, 2023, 9:45pm UTC](https://forums.ageofempires.com/t/server-maintenance-wednesday-november-29-i-ii-iii-de-and-iv/244650/2 "2023-11-27T21:45:46Z")

</div>



---

<div class="post-metadata">

**Author:** ![LadyMathea](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/ladymathea/32/132225_2.png) [@LadyMathea](https://forums.ageofempires.com/u/LadyMathea)\
**Post date:** [November 27, 2023, 10:00pm UTC](https://forums.ageofempires.com/t/server-maintenance-wednesday-november-29-i-ii-iii-de-and-iv/244650/3 "2023-11-27T22:00:57Z")

</div>



---

<div class="post-metadata">

**Author:** ![xXClouds1Xx](https://forums.ageofempires.com/letter_avatar_proxy/v4/letter/x/59ef9b/32.png) [@xXClouds1Xx](https://forums.ageofempires.com/u/xXClouds1Xx)\
**Post date:** [November 29, 2023, 3:12pm UTC](https://forums.ageofempires.com/t/server-maintenance-wednesday-november-29-i-ii-iii-de-and-iv/244650/4 "2023-11-29T15:12:05Z")

</div>

Wasn’t there a server maintenance last week?

---

<div class="post-metadata">

**Author:** ![LadyMathea](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/ladymathea/32/132225_2.png) [@LadyMathea](https://forums.ageofempires.com/u/LadyMathea)\
**Post date:** [November 29, 2023, 9:04pm UTC](https://forums.ageofempires.com/t/server-maintenance-wednesday-november-29-i-ii-iii-de-and-iv/244650/5 "2023-11-29T21:04:40Z")

</div>

A forewarning to everyone that the multiplayer services will be unavailable for around 1-2 hour starting in 1 hour (2pm PT/ 22:00 UTC) as they undergo routine maintenance. Please check the schedule above and plan ahead to prevent the down-time from disrupting your matches!

---

<div class="post-metadata">

**Author:** ![LadyMathea](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/ladymathea/32/132225_2.png) [@LadyMathea](https://forums.ageofempires.com/u/LadyMathea)\
**Post date:** [November 29, 2023, 10:02pm UTC](https://forums.ageofempires.com/t/server-maintenance-wednesday-november-29-i-ii-iii-de-and-iv/244650/6 "2023-11-29T22:02:25Z")

</div>

Server maintenance is kicking off now! Apologies for the disruption. Updates will be posted in the thread linked above.

---

<div class="post-metadata">

**Author:** ![Vamps](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/vamps/32/158650_2.png) [@Vamps](https://forums.ageofempires.com/u/Vamps)\
**Post date:** [November 29, 2023, 10:16pm UTC](https://forums.ageofempires.com/t/server-maintenance-wednesday-november-29-i-ii-iii-de-and-iv/244650/7 "2023-11-29T22:16:00Z")

</div>

Would be nice if the 1h no matchmaking actually was activated, missed the time window and just started a ranked match.

---

<div class="post-metadata">

**Author:** ![Ocimar](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/ocimar/32/127506_2.png) [@Ocimar](https://forums.ageofempires.com/u/Ocimar)\
**Post date:** [November 29, 2023, 10:17pm UTC](https://forums.ageofempires.com/t/server-maintenance-wednesday-november-29-i-ii-iii-de-and-iv/244650/8 "2023-11-29T22:17:39Z")

</div>

There´s no other better time to do this maintance? This should be done like 5am not 10pm…

---

<div class="post-metadata">

**Author:** ![AndyA7A7](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/andya7a7/32/147213_2.png) [@AndyA7A7](https://forums.ageofempires.com/u/AndyA7A7)\
**Post date:** [November 29, 2023, 10:40pm UTC](https://forums.ageofempires.com/t/server-maintenance-wednesday-november-29-i-ii-iii-de-and-iv/244650/9 "2023-11-29T22:40:50Z")

</div>

Why don’t you create a Staging Server, do your maintenance for 1-2 hours, and then propagate the changes/updates to the Production Server with a lower downtime?

---

<div class="post-metadata">

**Author:** ![ruinedsorrow1](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/ruinedsorrow1/32/158658_2.png) [@ruinedsorrow1](https://forums.ageofempires.com/u/ruinedsorrow1)\
**Post date:** [November 29, 2023, 11:02pm UTC](https://forums.ageofempires.com/t/server-maintenance-wednesday-november-29-i-ii-iii-de-and-iv/244650/10 "2023-11-29T23:02:43Z")

</div>

Shout out to the team! exactly after 2hrs i.e 120 minutes. Up and running.

---

<div class="post-metadata">

**Author:** ![LadyMathea](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/ladymathea/32/132225_2.png) [@LadyMathea](https://forums.ageofempires.com/u/LadyMathea)\
**Post date:** [November 29, 2023, 11:09pm UTC](https://forums.ageofempires.com/t/server-maintenance-wednesday-november-29-i-ii-iii-de-and-iv/244650/11 "2023-11-29T23:09:55Z")

</div>

**Server Maintenance COMPLETE!** If you experience any NEW issues as a result of the maintenance, please post them to this thread. If you cannot connect, please reach out to our Support team so they can work with you to investigate! [https://support.ageofempires.com](https://support.ageofempires.com/hc/)

Enjoy your games!

---

<div class="post-metadata">

**Author:** ![Dark](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/dark/32/152879_2.png) [@Dark](https://forums.ageofempires.com/u/Dark)\
**Post date:** [November 30, 2023, 8:17am UTC](https://forums.ageofempires.com/t/server-maintenance-wednesday-november-29-i-ii-iii-de-and-iv/244650/12 "2023-11-30T08:17:14Z")

</div>

When I take time off from work and don’t have class, they just come up with maintenance in the middle of the night

---

<div class="post-metadata">

**Author:** ![DrMaxy4142](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/drmaxy4142/32/176918_2.png) [@DrMaxy4142](https://forums.ageofempires.com/u/DrMaxy4142)\
**Post date:** [November 30, 2023, 8:17am UTC](https://forums.ageofempires.com/t/server-maintenance-wednesday-november-29-i-ii-iii-de-and-iv/244650/13 "2023-11-30T08:17:44Z")

</div>

Unlucky for your Timezone , but what should they do ^^

---

<div class="post-metadata">

**Author:** ![Ocimar](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/ocimar/32/127506_2.png) [@Ocimar](https://forums.ageofempires.com/u/Ocimar)\
**Post date:** [December 2, 2023, 5:30pm UTC](https://forums.ageofempires.com/t/server-maintenance-wednesday-november-29-i-ii-iii-de-and-iv/244650/14 "2023-12-02T17:30:15Z")

</div>

my game just take out all my DLC buyed after the update…I have all of them purchased at microsoft store…
