That’s entirely their fault, there’s no debate. But unless they can force me to spend money, where my money gets spent is my fault/responsibility.
If I decide to spend it on AoE4 without having played it (not the case since I did play the beta a bit), that’s my decision to spend my money without seeing the product first and it’s 100% my responsibility that I did.
Now, in the US at least there are ways you can deal with outright false advertising and in most cases you can at least get your money back if you aren’t happy with the product.
If those options are available to you (and viable, dealing with false advertising may not be realistic for most people while getting a refund is), then not getting your money back is also your fault.
Note that I don’t mean you personally, but rather the consumer.
Believe me, I know. I work at a AAA game company that sells in EU and there are a lot of things that are done differently there.
For example, you know all those “Sign me up for your newsletter” boxes you have to opt into in the EU?
In the US they’re very often op out instead (checked by default).
The more protection you have from a company being able to take your money through false pretenses and keep it, the more the responsibility falls to you.
That’s only slightly debatable, but not in a way that actually matters.
The fact that there’s nothing to be lost by not pre-ordering isn’t really relevant as to whether a pre-order is worth it/safe.
Yes, but of both sides.
The vast majority of the controversy I’ve seen is subjective and doesn’t bother me.
From playing the game the real problems I have are with the UI and in reality I’ll end up getting used to the new keys just like I do when moving between different RTS games.
The controversy is the kind of thing someone should be looking at before pre-ordering and use that as a data point for whether or not to do it.
I haven’t seen anything on the forums that would indicate to me I won’t enjoy the game, and I’m unlikely to be the only one.