Suddenly out of the game...(crash)

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: 73855
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED

:point_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD. in the middle of the game, game just closed and i was out of the match

*i even formated my pc and reinstalled win10, it happened again

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

ALWAYS (today every 4v4 arena lobby match (3))
*didnt crash while playing 4v4 CBA requiem

:arrow_forward: ############ STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. join lobby 4v4 arena match
  2. play
  3. crashes( 24:02 17:34)

*my pc spec
ryzen5 5600x / asrock b450m-hdv/ asus radeon 6600xt / 32g ram 240G ssd

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present? maybe just playing the whold match

:arrow_forward: IMAGE

:point_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.

:arrow_forward: GAME FILES (SAVE / RECORDING)

:point_down: Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.
MP Replay v101.102.8319.0 #(73855) @2023.01.05 050902 (8).aoe2record (2.1 MB)
MP Replay v101.102.8319.0 #(73855) @2023.01.05 045139 (7).aoe2record (2.5 MB)
MP Replay v101.102.8319.0 #(73855) @2023.01.05 071216 (6).aoe2record (2.7 MB)

Having the same issue!! Third crash in last few days. Usually happens about 20 minutes into the game

Hello @KaiserBongSun
Can you try disabling your mods and restarting the game?

Me too!
MP Replay v101.102.8319.0 #(73855) @2023.01.05 224353 (1).aoe2record (3.5 MB)

If your game generated minidumps during these crashes, these could be very helpful for us to track the root of the issue, you can find them here: C:\Users\USER\Games\Age of Empires 2 DE\logs