# The Baltic Powers DLC (pre-ordered on Steam) — Denmark & Poland civilizations completely missing in game

**URL:** <https://forums.ageofempires.com/t/the-baltic-powers-dlc-pre-ordered-on-steam-denmark-poland-civilizations-completely-missing-in-game/289587>\
**Category:** III - Report a Bug\
**Created:** [September 14, 2026, 7:20am UTC](https://forums.ageofempires.com/t/the-baltic-powers-dlc-pre-ordered-on-steam-denmark-poland-civilizations-completely-missing-in-game/289587 "2026-09-14T07:20:48Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Traum2930](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/traum2930/32/215880_2.png) [@Traum2930](https://forums.ageofempires.com/u/Traum2930)\
**Post date:** [September 14, 2026, 7:20am UTC](https://forums.ageofempires.com/t/the-baltic-powers-dlc-pre-ordered-on-steam-denmark-poland-civilizations-completely-missing-in-game/289587/1 "2026-09-14T07:20:48Z")

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**Title** : Pre-ordered “The Baltic Powers” DLC is owned, but Denmark & Poland civilizations are missing from my Home City (AI can select them, I cannot)

**Body** :

I pre-ordered “The Baltic Powers” DLC for _Age of Empires III: Definitive Edition_ a long time ago. Steam shows that I own it, but since the DLC officially launched today (September 11, 2026), I have not been able to use the two new civilizations — Denmark and Poland.

**Detailed symptoms:**

1. In Skirmish and Multiplayer modes, the **AI (computer players) CAN select Denmark and Poland**. However, these two civilizations do **NOT appear in my Home City** , so I (the human player) cannot select them. This suggests the DLC content is present in the game, but my account’s Home City has not been properly unlocked/initialized for these two civilizations.

2. On the Steam store DLC list, every DLC I previously own shows a black **“DLC”** badge in the top-left corner of its thumbnail. “The Baltic Powers” is the **only** DLC that does **NOT** have this “DLC” badge — suggesting it may be misclassified on Steam’s backend, which prevents the game from recognizing its DLC authorization via the Steam DLC API.

**What I have already tried (none worked):**

1. Fully quit and re-logged into Steam over 10 times
2. Verified game file integrity
3. Uninstalled and fully re-downloaded the game 4 times
4. Logged out and back into the in-game Microsoft/Xbox account
5. Confirmed the DLC is checked/enabled in Steam properties

**Account** : traum\_max (SteamID64: 76561199105358971)

**Expected resolution** : Please investigate the DLC’s type classification and authorization status on the backend, and fix it so Denmark and Poland appear in my Home City.

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**Author:** ![IkoKnight](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/ikoknight/32/188557_2.png) [@IkoKnight](https://forums.ageofempires.com/u/IkoKnight)\
**Post date:** [September 14, 2026, 10:37am UTC](https://forums.ageofempires.com/t/the-baltic-powers-dlc-pre-ordered-on-steam-denmark-poland-civilizations-completely-missing-in-game/289587/2 "2026-09-14T10:37:27Z")

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Hi

Can you disable all your mods?

Can you disable your Steam cloud?

Can you also delete your user folder? You can find it here: C:\Users\Your\_user\Games\Age of Empires 3 DE\Lots of numbers

Make a copy first so you do not lose your home cities and savegames

Let me know if that solves the problem!