The game unexpectedly crashes

Age of Empires II: DE II - Report a Bug
1

:play_button: GAME INFORMATION

:backhand_index_pointing_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: 143421
  • GAME PLATFORM: Steam
  • OPERATING SYSTEM: Windows 11

:play_button: ISSUE EXPERIENCED

:backhand_index_pointing_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.

Age of Empires 2: Definitive Edition has some crash issues since the Three Kingdoms update. It doesn’t show why this crashes. While playing a scenario on the Test mode on the Editor, I’ve experienced a few times of random crashes which pop up a bug report screen. The report screen isn’t directly related to the game but it looks like an app innated in my PC.

I still have the SMX crash bug that seems to be related to sprites, but this happens less and randomly now. I have no idea whether this bug is associated to the main bug I’m writing here.

My hardware info:

// HardwareInfo
DeviceType=PC
DeviceGPU=NVIDIA GeForce GTX 1650
GPUDescription=NVIDIA id:(4318:8584) rev:161
GPUUserDriverVersion=560.94
GPUInternalDriverVersion=32.0.15.6094
GPUDriverDate=8-14-2024
DeviceCPU=11th Gen Intel(R) Core(TM) i5-11400F @ 2.60GHz (12 CPUs), ~2.6GHz
DeviceRAM=16221
DeviceVRAM=3937
AvailableVRAM=3187
DisplayWidth=1920
DisplayHeight=1080
DesktopWidth=1920
DesktopHeight=1080
FeatureLevel=11_0

Is this too low to play the game now?

:play_button: FREQUENCY OF ISSUE

:backhand_index_pointing_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 25% of the time / matches I play (SOMETIMES)

:play_button: REPRODUCTION STEPS

:backhand_index_pointing_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

  1. Play any single player games. In my cases, all were on the Editor, because I’m dealing with my own scenarios that I don’t play any other modes.

:play_button: EXPECTED RESULT

:backhand_index_pointing_down: What was SUPPOSED to happen if the bug you encountered were not present?

The game should run fine.

:play_button: IMAGE

:backhand_index_pointing_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.

I upload my crash report log here.

Age2CrashReport.txt (4.5 KB)

:play_button: GAME FILES (SAVE / RECORDING)

:backhand_index_pointing_down: Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.

2

Hello @NekyChoi
Do you have any overlay, such as Nvidia, Steam or Discord enabled?

3

Hi @Felizon89 - I have similar issue but on loading the save file. I have submitted bug reports from the bug report window that pops up. And yes, I do have nvidia and steam overlays enabled - is that related somehow?

4

Hello! Thank you for the reply.

I checked it, and now I disabled. But I haven’t been with any crashes before the last DLC patch.

One thing that actually changed is that it became a bit difficult to see webpages while the game is on. It was okay before. I was able to see any online pages or watch YouTube videos. However, since the Three Kingdoms patch, I can feel it’s quite heavy and sometimes my monitor becomes dark for a while.

As far as I know, this is related to my graphic card. This is the reason why I now guess my PC is not enough to deal with recent AOE2: DE.