# \[TRACKING\] 36202: Disconnect within 5 Minutes of joining a Match

**URL:** <https://forums.ageofempires.com/t/tracking-36202-disconnect-within-5-minutes-of-joining-a-match/77043>\
**Category:** II - Report a Bug\
**Created:** [April 2, 2020, 5:37pm UTC](https://forums.ageofempires.com/t/tracking-36202-disconnect-within-5-minutes-of-joining-a-match/77043 "2020-04-02T17:37:18Z")\
**Posts on this page:** 1\
**Showing post:** 69

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**Author:** ![GainfulSwine8](https://forums.ageofempires.com/letter_avatar_proxy/v4/letter/g/5e9695/32.png) [@GainfulSwine8](https://forums.ageofempires.com/u/GainfulSwine8)\
**Post date:** [April 13, 2020, 5:14pm UTC](https://forums.ageofempires.com/t/tracking-36202-disconnect-within-5-minutes-of-joining-a-match/77043/69 "2020-04-13T17:14:29Z")

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My brother just got this issue when we downloaded the game yesterday. But his computer is slow, so it might be that.  
But I thaught of one thing, IP6 is always troublesome. Can that be a reason? It would explain why it works for some somewhere and not why isp setting may fix it  
Have anyone tried if that is a good workaround?

[https://ipv6-test.com/](https://ipv6-test.com/)

> **[How to disable IPv6 on Windows](https://cleanbrowsing.org/guides/how-to-disable-ipv6-on-windows.php)**
>
> A guide on how to disable IPv6 on a Windows machine.

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