When turning on UHD graphics, all the units are invisible. I can see an empty map, farms, the HUD, and effects like dust and fire. But no units, trees, buildings, etc; they are just invisible. With the UHD graphics option off, the game appears normally.
Notes
There are no error messages.
The game does not crash.
The performance test for multiplayer returns a score of 1290.1 with ultra settings on a 1440p monitor with UHD on. (no units visible)
The performance test for multiplayer returns a score of 1248.1 with ultra settings on a 1440p monitor with UHD off. (game appears normally)
Although the invisible units can be selected with the period key, you cannot click them or drag a box around them to select them.
The computer has no other issues with any other games
Reproduction Steps:
Install the Enhanced Graphics Pack
Turn on UHD graphics in the video settings
Start any standard game, campaign mission, the tutorial, or the multiplayer performance test
Tested steps
Uninstalled and reinstalled the Enhanced Graphics Pack from the Windows Store
Verified that the version number of the Enhanced Graphics Pack is the same as AOE2DE
Rebooted
In the windows settings, set AOE2DE to run graphics in performance mode (both options say they will use the 2070 anyway)
I uninstalled AOE2DE and the enhanced graphics pack. Then I rebooted, reinstalled AOE2DE, and reinstalled the enhanced graphics pack. Now version 101.101.32875.0 of AOE2DE is installed and version 101.101.32708.0 of the UHD pack is installed. Windows Store says they are both up to date. The problem still persists.
Updated to AOE2DE 101.101.33164.0 with UHD pack 101.101.32708.0, which appear to be the latest versions in the Microsoft Store. Problem still persists.
can see units in certain animations(helbs attacking, elephants dead on the floor)
FIXES: unistall that “some textures are HD some are not there Pack”, by unselecting it kicking ok.
starting game
raging why it is still there
seeing that you have to uncheck it in properties 2
Enemy Mangudai Units kept dissapearing while not firing, and reappearing once they entered the fight animation. This was during a 1v1 multiplayer game.
Additional Info
I have the HD pack installed, via steam. My monitor is 1920 x 1080. Only using one monitor to play, in a triple monitor setup.
I have a modern gaming PC (Ryzen 5, R9 390, 18 GB Ram).
Reproduction Steps:
These steps might not be enough, because I don’t know all the factors involved, but try this:
Create a 1v1 multiplayer game, with matchmaking. Have your enemies be Mongols.
Have your enemy create some mangudai and have them attack you.
Upgraded to AOE2DE 101.101.33315.0. Problem still persisted. Uninstalled the Enhanced Graphics Pack and reinstalled it (version 101.101.32708.0). The problem has been fixed. All the units appear normally now with the enhanced graphics turned on.
When starting a new game with UHD on all the units are gone and unselectable.
I have reinstalled multiple times and tried this fix that I found on another post:
Uninstall game
Reinstall game only (not HD pack)
Start game and start a random map
Exit game
Install HD pack
I have a 3900x cpu
5700xt gpu
16gb of 3600 memory
If anyone knows of another fix please let me know.
Posting this for a friend of mine who is playing on a 4K screen. Sometimes units like the starting scout or villagers are invisible (can still be selected through shortcuts) and sometimes villagers are smaller than it should be. The issue does only occur if the enhanced graphic pack is enabled. See attached photo.