Unable to use AOE Insider Portrait in AOE4?

Definitely not a complaint, super stoked to finally hop back into AOE4 and stream/play full-time, but noticed my AOE Insider portrait is locked (Xbox PC Version), however, both my Steam/Xbox account have been linked for months.

Curious if anyone else on either Xbox Gamepass version or Steam is experiencing this too, and if so, which one?

Thank You,

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Same here, I have the accounts linked, have already logged off and on but the IN thingy keeps locked xD

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same here on steam tho. hopefully we just need a patch to get it.

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same here lol, its a bug…or…?

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Same here! I guess that means it’s the same for everyone…?

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Just jumping on the bus along with y’all. I have also tried many of the recommended ways to apparently fix this problem such as:

-Reinstalling the game
-Disabling Firewall and Antivirus before Log In
-Checking timezones, regions and availability

None of them seemed to work, my accounts are linked and it seems that we are indeed a bit screwed, fellas. Hopefully it will be resolved soon, I would like my fancy icon.

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Same problem here. I checked and they are indeed linked.

Unfortunately the same bug here. Came to the forums to see if anyone else posted about it lol

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Same here, hope they solve it.

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Same issue here. They will fix it some day.
Think they got bigger things on their hands atm.

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Jumping on the band wagon and also finding I cannot change it either.

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same problem, account link still locked.

Same problem, I have the game on Steam - my steam account is linked but I don’t have the portrait. Still, I like the game so far.

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hey guy’s it’s same for me, i play with xbox version… i think we just need to wait a patch… but i just enjoy the game for the moment :stuck_out_tongue: good game for all!

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Same here.

I’m playing on the same account I was in the Insider Beta in (the same as tied to this forum account).

Sorry for the lazy report but since this is a missing entitlement it’s kind of easy to confirm and hard to troubleshoot. Steps to reproduce are simply that I feel I should have the entitlement since I’m logged in on an insider account.

Playing on Game Pass PC as installed via the Xbox app, in-game Gamertag is same as matches this forum account, I played on the Beta in the Steam version of the game though so perhaps things didn’t link up correctly.

But it’s the same Gamertag… seems like it needs fixed.

image

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Same here!
I can’t get a portrait :frowning:

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Insider portrait AND insider monument are both locked… just came to see if anyone has reported this and obviously I’m not alone :slight_smile:

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Support Article about Insider Emblems

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Me too i thought i was bugged but at this point it seems it is something that they will unlock later

Mine seems locked too, there some kind of miscommunication happening here?

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