Update bug

Good morning,

Yesterday I was playing (on Xbox App) a game, when the update started. The Xbox app started to update the game meanwhile I was playing!Then, I started to can not control my units or see them. At the end, I tried to enter in menu, and the screen block, only in the game. I couldn’t play the game!

A player who hates these lot of bugs

Today, with the new hotfix I have had the same bug.

  • GAME BUILD #: Ranked game Mediterranean 1vs1, yesterday arabia 2vs2
  • GAME PLATFORM: Microsoft Store / Xbox App
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED

The new units desappair, then I start to cannot control my units and then the screen block.

:arrow_forward: FREQUENCY OF ISSUE

Every time the Xbox App update the game when I am playing.

:arrow_forward: EXPECTED RESULT

Xbox shouldn’t install a hotfix when the game is running. If you are playing, Xbox shouldn’t install anything. Xbox App should wait you end your game, and then pop up a mensage telling you have to close the game to a update.
I would win both games…

The forum cannot let me update the replay.

Can you actually see this happening in the replay ?

No, I cannot. I can open the first replay, and on the second one, the game is normal. I could see the knight on the replay, but I game I couldn’t. On replay looks like normal game who someone run away afk.