# Update Lowered My Completion Level

**URL:** <https://forums.ageofempires.com/t/update-lowered-my-completion-level/273170>\
**Category:** II - Report a Bug\
**Created:** [April 14, 2025, 1:47pm UTC](https://forums.ageofempires.com/t/update-lowered-my-completion-level/273170 "2025-04-14T13:47:30Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Bonesaw93](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/bonesaw93/32/184212_2.png) [@Bonesaw93](https://forums.ageofempires.com/u/Bonesaw93)\
**Post date:** [April 14, 2025, 1:47pm UTC](https://forums.ageofempires.com/t/update-lowered-my-completion-level/273170/1 "2025-04-14T13:47:31Z")

</div>

### ▶ GAME INFORMATION

👇 _These details are CRITICAL; DO NOT skip them or your issue may not be reviewed._

- **GAME BUILD #:** Version 101.103.10863.0 (#141935)
- **GAME PLATFORM:** Microsoft Store
- **OPERATING SYSTEM:** Windows 10

### ▶ ISSUE EXPERIENCED

👇 _DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD._

When I logged on today every campaign has lowered my completion level to silver despite them all being gold previously. For example Nobunaga now shows as silver though I have the achievement for beating it on hard.

### ▶ EXPECTED RESULT

👇 _What was SUPPOSED to happen if the bug you encountered were not present?_

All of my completed campaigns would show with hard completion.

### ▶ IMAGE

👇 _ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem._  
This was all previously gold. All my campaigns are like this.

 ![17446383891562557667910147269004](https://forums.ageofempires.com/uploads/default/original/3X/7/7/77a16b9117fe5aebcc21fd957b78ef2f969c77e9.jpeg)

---

<div class="post-metadata">

**Author:** ![Chesqin](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/chesqin/32/39006_2.png) [@Chesqin](https://forums.ageofempires.com/u/Chesqin)\
**Post date:** [April 15, 2025, 8:08am UTC](https://forums.ageofempires.com/t/update-lowered-my-completion-level/273170/2 "2025-04-15T08:08:07Z")

</div>

The team is tracking this issue, thank you for the report.

---

<div class="post-metadata">

**Author:** ![TheTurk3](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/theturk3/32/83486_2.png) [@TheTurk3](https://forums.ageofempires.com/u/TheTurk3)\
**Post date:** [April 15, 2025, 1:29pm UTC](https://forums.ageofempires.com/t/update-lowered-my-completion-level/273170/3 "2025-04-15T13:29:13Z")

</div>

How realistic do you guys think it is that you guys fix this issue? Or is it impossible to restore the completion level data of the campaigns?
