Weird bug with the forums showing new topics that I can't actually see

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: ######
  • GAME PLATFORM: Steam
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED

:point_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.

Sometimes the AoE2 forums will say that there are new topics, but it doesn’t actually list any. This is really strange and annoying. I know it’s not about the game, but it seems like a bug with the forums.

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • Very randomly, not sure, and it’s something with the forums, rather than the game.

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. Really not sure.
  2. My list of muted categories are: Forum Resources, AoE4 Report a Bug, Everything about AoE3, AoM and AoE1, and the Insiders forums, in case that matters.

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?

Not tell me that there are new topics if they won’t show up.

:arrow_forward: IMAGE

:point_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.

:arrow_forward: GAME FILES (SAVE / RECORDING)

:point_down: Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.

  • Not at all relevant.

Have you ignored any users? That would hide their posts but may not affect the new count.

You might also try adjusting what’s considered new to see if that makes a difference. Setting is under your user preferences → Notifications:

image

I don’t have any users ignored, and my current settings for new topics are when I haven’t viewed them yet.

I’m not seeing how/why it would be showing that. I’d be curious to know what data is coming back from the server when that happens. The next time it happens, can you try appending this to the url:

.json?ascending=false

And send me the result (maybe save to a txt file and attach to a post). So if the page you’re on is:

https://forums.ageofempires.com/c/age-of-empires-iii/aoe3de-discuss/140/l/new

You’d go to:

https://forums.ageofempires.com/c/age-of-empires-iii/aoe3de-discuss/140/l/new.json?ascending=false

Okay, took a while, but it seemed to happen again. Do you want the URL (https://forums.ageofempires.com/c/age-of-empires-ii/aoe2-de/101/l/new.json?ascending=false), or the contents of the page?
{“users”:[{“id”:71508,“username”:“xXxVladMasterxD”,“avatar_template”:"/user_avatar/forums.ageofempires.com/xxxvladmasterxd/{size}/104555_2.png",“flair_name”:null,“trust_level”:1},{“id”:50774,“username”:“Davyman3583”,“avatar_template”:"/letter_avatar_proxy/v4/letter/d/ecb155/{size}.png",“flair_name”:null,“trust_level”:2},{“id”:68346,“username”:“WrathofInnos”,“avatar_template”:"/user_avatar/forums.ageofempires.com/wrathofinnos/{size}/93008_2.png",“primary_group_name”:“Age_Insider”,“flair_name”:“Age_Insider”,“flair_url”:"//agewebcdn.blob.core.windows.net/aoe-forums/original/3X/5/7/57ac945b03e64b35defdd85916e382852840f723.png",“trust_level”:2},{“id”:49408,“username”:“wakaroto”,“avatar_template”:"/user_avatar/forums.ageofempires.com/wakaroto/{size}/29735_2.png",“primary_group_name”:“Boston_Flight_Master”,“flair_name”:“Boston_Flight_Master”,“flair_url”:"//agewebcdn.blob.core.windows.net/aoe-forums/original/3X/5/b/5b0697d3520de9c853e81e822bfffb3c3b20aecd.png",“trust_level”:2},{“id”:48629,“username”:“LordPatito8258”,“avatar_template”:"/user_avatar/forums.ageofempires.com/lordpatito8258/{size}/65062_2.png",“primary_group_name”:“Age_Insider”,“flair_name”:“Age_Insider”,“flair_url”:"//agewebcdn.blob.core.windows.net/aoe-forums/original/3X/5/7/57ac945b03e64b35defdd85916e382852840f723.png",“trust_level”:2},{“id”:42813,“username”:“FossilConch2830”,“avatar_template”:"/user_avatar/forums.ageofempires.com/fossilconch2830/{size}/29637_2.png",“primary_group_name”:“Phoenix_Closed_Beta”,“flair_name”:“Phoenix_Closed_Beta”,“flair_url”:"//agewebcdn.blob.core.windows.net/aoe-forums/original/3X/1/8/180042a99e6acbe28d77ffcf154021f5d4e4bb5f.png",“trust_level”:2},{“id”:61440,“username”:“kw1k00”,“avatar_template”:"/user_avatar/forums.ageofempires.com/kw1k00/{size}/30856_2.png",“flair_name”:null,“trust_level”:1},{“id”:63739,“username”:“Atafas”,“avatar_template”:"/user_avatar/forums.ageofempires.com/atafas/{size}/57939_2.png",“primary_group_name”:“Boston_Flight_Master”,“flair_name”:“Boston_Flight_Master”,“flair_url”:"//agewebcdn.blob.core.windows.net/aoe-forums/original/3X/5/b/5b0697d3520de9c853e81e822bfffb3c3b20aecd.png",“trust_level”:2}],“primary_groups”:[{“id”:56,“name”:“Age_Insider”},{“id”:62,“name”:“Boston_Flight_Master”},{“id”:49,“name”:“Phoenix_Closed_Beta”}],“flair_groups”:[{“id”:56,“name”:“Age_Insider”,“flair_url”:"//agewebcdn.blob.core.windows.net/aoe-forums/original/3X/5/7/57ac945b03e64b35defdd85916e382852840f723.png",“flair_bg_color”:"",“flair_color”:""},{“id”:62,“name”:“Boston_Flight_Master”,“flair_url”:"//agewebcdn.blob.core.windows.net/aoe-forums/original/3X/5/b/5b0697d3520de9c853e81e822bfffb3c3b20aecd.png",“flair_bg_color”:"",“flair_color”:""},{“id”:49,“name”:“Phoenix_Closed_Beta”,“flair_url”:"//agewebcdn.blob.core.windows.net/aoe-forums/original/3X/1/8/180042a99e6acbe28d77ffcf154021f5d4e4bb5f.png",“flair_bg_color”:"",“flair_color”:""}],“topic_list”:{“can_create_topic”:true,“per_page”:30,“topics”:[{“id”:188396,“title”:"Bohemian Bombard Cannons in Castle age",“fancy_title”:“Bohemian Bombard Cannons in Castle age”,“slug”:“bohemian-bombard-cannons-in-castle-age”,“posts_count”:21,“reply_count”:11,“highest_post_number”:21,“image_url”:null,“created_at”:“2021-12-08T10:55:16.245Z”,“last_posted_at”:“2021-12-08T20:57:18.461Z”,“bumped”:true,“bumped_at”:“2021-12-08T20:57:18.461Z”,“archetype”:“regular”,“unseen”:true,“pinned”:false,“unpinned”:null,“visible”:true,“closed”:false,“archived”:false,“bookmarked”:null,“liked”:null,“tags_descriptions”:{},“views”:160,“like_count”:43,“has_summary”:false,“last_poster_username”:“LordPatito8258”,“category_id”:101,“pinned_globally”:false,“featured_link”:null,“has_accepted_answer”:false,“posters”:[{“extras”:null,“description”:“Original Poster”,“user_id”:71508,“primary_group_id”:null,“flair_group_id”:null},{“extras”:null,“description”:“Frequent Poster”,“user_id”:50774,“primary_group_id”:null,“flair_group_id”:null},{“extras”:null,“description”:“Frequent Poster”,“user_id”:68346,“primary_group_id”:56,“flair_group_id”:56},{“extras”:null,“description”:“Frequent Poster”,“user_id”:49408,“primary_group_id”:62,“flair_group_id”:62},{“extras”:“latest”,“description”:“Most Recent Poster”,“user_id”:48629,“primary_group_id”:56,“flair_group_id”:56}]},{“id”:188389,“title”:“About Queue Dodging & Cooldowns and Cheating”,“fancy_title”:“About Queue Dodging & Cooldowns and Cheating”,“slug”:“about-queue-dodging-cooldowns-and-cheating”,“posts_count”:4,“reply_count”:0,“highest_post_number”:4,“image_url”:null,“created_at”:“2021-12-08T09:18:47.054Z”,“last_posted_at”:“2021-12-08T11:10:09.139Z”,“bumped”:true,“bumped_at”:“2021-12-08T11:10:09.139Z”,“archetype”:“regular”,“unseen”:true,“pinned”:false,“unpinned”:null,“visible”:true,“closed”:false,“archived”:false,“bookmarked”:null,“liked”:null,“tags_descriptions”:{},“views”:56,“like_count”:3,“has_summary”:false,“last_poster_username”:“Atafas”,“category_id”:101,“pinned_globally”:false,“featured_link”:null,“has_accepted_answer”:false,“posters”:[{“extras”:null,“description”:“Original Poster”,“user_id”:42813,“primary_group_id”:49,“flair_group_id”:49},{“extras”:null,“description”:“Frequent Poster”,“user_id”:61440,“primary_group_id”:null,“flair_group_id”:null},{“extras”:“latest”,“description”:“Most Recent Poster”,“user_id”:63739,“primary_group_id”:62,“flair_group_id”:62}]}]}}

This time it’s been happening consistently. The URL is: https://forums.ageofempires.com/c/age-of-empires-ii/aoe2-de/101/l/new.json?ascending=false (Same as before) but the contents have changed: {“topic_list”:{“can_create_topic”:true,“per_page”:30,“topics”:[]}}

I’m not seeing any reason for this to be happening in relation to what we have control over so I’m assuming it’s a bug in the base Discourse software. I’ll report it to them so it can hopefully get fixed in a future update.