Xbox Series X/S- keyboard & mouse issue

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: 101.102.12638.0
  • GAME PLATFORM: Xbox Series S & X
  • OPERATING SYSTEM: Series X & S

:arrow_forward: ISSUE EXPERIENCED

:point_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.

I recently bought a bog standard usb/wireless keyboard and mouse to play it with on my series X and S. While the keyboard works fine the mouse only seems to work ok when in the in game menus (setting up a game etc.), when you actually try and play the game the mouse just doesn’t work at all. This happens on both my Series X & S.

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. Plug a wireless USB keyboard & mouse into Series X/S
  2. Start any type of AoE2 game
  3. Keyboard works fine, mouse only works when navigating the in game menus

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?

I would be able to select units/deploy units/build buildings using a mouse

:arrow_forward: IMAGE

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:arrow_forward: GAME FILES (SAVE / RECORDING)

:point_down: Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.

Hi @MrSandville
Did you set the keyboard and mouse as Input in Options->Interface?
Thanks for the report.

Hi @Felizon89 Ah no I hadn’t, I have just selected that and all is working fine.

Thanks for the help!

1 Like

You are very welcome :slight_smile: