Age of Empire 2:DE suddenly shuts down on online [xbox game pass]

[Mischkov]

Hi @ObtuseRock,

@ObtuseRock

Thanks for your reply. I am encountering the same issue as tahaq1828. I am playing on Windows 10 and the game is from Microsoft Store.

I looked at the troubleshooting support you provided and generated the crash logs. Who should I get in touch with to take a look at these logs?

You’re welcome. You have to create a new topic in the “Report a bug” section (AoE 2 DE of course). Have a look at this before creating :

[HOW TO] Report a Bug in AOE II: DE

As with any game, there are bound to be errors or issues which cause unanticipated or unexpected results while you’re playing. These are known as “bugs,” and this is where you can report them! Before you create a new post… …please check out the following support pages: Age of Empires II: Definitive Edition Support & FAQ - This page covers common questions and technical issues, and offers some base troubleshooting advice. Age of Empires II: Definitive Edition Known Issues & Solut…

Notes :

• A “Report bug” template is provided when creating a topic in “Report a bug section”.
• Better your report = better the chance your issue to be solved