Age of empires 4 stuck on loading screen

Hey guys, so i started playing the game 2 months ago and everything was perfectly fine, after the last update my game stopped working, it gets stuck on the loading screen for hours and yet not openning, i tried so many things, i watched most of the youtube videos searching for help, i reinstalled the game more than 3 times, i contacted the support but still didnt reply to me, idk what to do to be honest, i like the game and i would love to play it again, any help will be much appreciated.


Same here on my laptop - stopped working after the last update.
Maybe it’s a matter of free RAM, my laptop has only 8GB.
My PC has 16GB and it’s working fine on it.

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