Anyone else get auto-refunded? I pre-ordered and did not want a refund even with the delay, but today I got this email:
At your request, your order placed on Monday, September 25, 2017 has been refunded. You should see $21.39 credited to your account soon.
I wonder if Microsoft just decided to refund all pre-orders due to the delay? I definitely did not ask for it.
I actually got refunded yesterday without asking for it. I was a bit concerned that my pre-order was also canceled since I had not asked for the refund.
Because of that I called Microsoft to check on the status of my pre-order. To summarize, the game got refunded because of the change in release date. I discovered that Microsoft charges payment for all digital pre-orders 10 days before the release of the game.
So, this means that the game will be refunded and than 10 days before the new release date Microsoft should charge the price for the game again. However, I would call in a couple weeks to check on the status of the order to make sure that it has reset correctly so that you will have access to the game when it comes out with minimal fuss.
For me I chose to cancel my current pre-order and than repurchase it to make sure that there are no issues when the time comes for the game to come out.