Age of Empires II: Definitive edition always crashes at launch

Age of Empires II: DE II - Report a Bug
1

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • **GAME BUILD 101.102.39418.0
  • **GAME PLATFORM: Xbox Series X.
  • **OPERATING SYSTEM: Xbox Operating system

:arrow_forward: ISSUE EXPERIENCED

:point_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.

When I try to launch Age Of Empires II: Definitive Edition, the game always crashes after a few seconds when displaying Microsoft Studio logo. My console location is set to Greece and language location is set to Greek. The only way to launch the game properly is to disconnet my console from internet, or to set my console location to UK and language to English. This problem persists for a few months now. Please note that I also have the exact same problem with Company of heroes 3. Please fix this.

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. Set Xbox Series X language to Greek
  2. Set Xbox Series X location to Greece.
    3.Set Keyboard Language to Greek
  3. Try to launch the game.

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?
The game should launch and play normally

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Hi @patronangel
We tried to to reproduce the issue but couldn’t, in this case I recommend you to contact support:
https://support.ageofempires.com/hc/en-us/requests/new

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I cant understand what is going on. Iam also an Xbox Insider, Alpha skip Ahead Ring if that matters.
I had the same problem with Age Of Empires IV but it was fixed a few days ago.