AMD driver crash in menus

Age of Empires II: DE II - Report a Bug
1

:play_button: GAME INFORMATION

:backhand_index_pointing_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: 180059
  • GAME PLATFORM: Steam
  • OPERATING SYSTEM: Windows 11

:play_button: ISSUE EXPERIENCED

:backhand_index_pointing_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.

After launching the game, when entering multiplayer or standard game lobby AMD drivers crash. Seem to be more prevalent if done in quick succession.
AMD handles this quite well and reboots everything, and the game does not crash completely. But some features remain broken until you reboot.

The issue was solved for me for some time a few weeks ago by disabling MPO in windows at internet suggestion. But this fix seem to have stopped working recently.

:play_button: FREQUENCY OF ISSUE

:backhand_index_pointing_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 25% of the time / matches I play (SOMETIMES)

:play_button: REPRODUCTION STEPS

:backhand_index_pointing_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. Use AMD equipment with accompanying software.

  2. Launch the game.

  3. In quick succession, enter for example multiplayer > ranked

:play_button: EXPECTED RESULT

:backhand_index_pointing_down: What was SUPPOSED to happen if the bug you encountered were not present?

Screens go black and sound disappears. If you ever experienced drivers crashing this will be familiar.

:play_button: IMAGE

:backhand_index_pointing_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.

I think the point is clear. Otherwise I can provide more.

:play_button: GAME FILES (SAVE / RECORDING)

:backhand_index_pointing_down: Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.

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