I am unable to group of with my family/freinds or see any games in the custom games. I submitted a report to support with screenshots and everything and they did not help me at all. They gave me a bunch of information for AOE2 DE instead of anything helpful for AOE4. Information on the support website for this error does is not helpful either. I am on the same version of the game as my family which is the update that came out in August. There are no other updates to the game on steam besides that one.
The game shows an error saying that we are unable to join into a group because we have a mod version mismatch, however, we have removed all mods. Only I am unable to see custom games and join into a group with them but they can group up and see custom games just fine.
Before anyone asks if we are on the same version of the game, we checked the version what feels like 100 times (probably more like 10, but feels a lot more…) and we are indeed on the same version of the game.
Things I have done:
Ports checked and are fine.
Internet connection is fine
Mods removed
Checked Game Version
Checked Steam App ID version
And I have done other stuff with registry, etc. and other stuff that i can not remember. This has happened since the patch in August of this year.
Any help is much appreciated.