AOE:DE Freezes and then crashes (it closes)

Age of Empires: DE I - Report a Bug
1

Game Version:

  • Build: 28529
  • Platform: Microsoft Store

Issue:

The game crashes after just started the game, other times during a game, other times no crashes but it happens 1/10 times with luck! :frowning_face:

Reproduction Steps:

  1. Start the App AOE: DE
  2. The initial Microsoft Logo shows and then crash! it close inmediately without messages.

(ATTACH A SCREENSHOT IF YOU ARE ABLE!)
No screenshoots needed because it not show any error messages, PLEASE if you can provide me a way to trace this i Will appreciate it.

Specs

Windows 10 version 1909 build 18363
Core i5-4590S 3GHz
Intel HD Graphics 4600
Ram 8Gb
Video 2Gb / 1920 x 1080
DirectX 12