(AOE3 DE) DX11-related hard crash

:arrow_forward: GAME INFORMATION

  • BUILD #: 100.12.1529.0
  • PLATFORM: Steam
  • OS: Windows 10

I will provide my computer specs for your reference:

:arrow_forward: ISSUE EXPERIENCED

I was playing in a 1v1 skirmish against the Hard difficulty CPU. The game crashed with a DX11 error at a seemingly random time.

:arrow_forward: FREQUENCY OF ISSUE

Less than 25% of the time / matches I play (RARELY)

:arrow_forward: REPRODUCTION STEPS

It’s not a consistent issue to reproduce. I have completed multiple games, this has only happened a couple of times across over a dozen games, both in multiplayer and single player. The map and civilizations have been different each time, as far as I can tell. On this particular instance, it happened on a snowy map against the Chinese while I was playing as the British. We were both in the Commerce Age.

:arrow_forward: EXPECTED RESULT

The game would continue uninterrupted.

:arrow_forward: ACTUAL RESULT

The game froze for a few seconds, then went black and the error message appeared. Clicking OK closes the error and the game.

:arrow_forward: IMAGE & ATTACHMENTS