GAME INFORMATION
These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.
- GAME BUILD #: ######
- GAME PLATFORM: Steam
- OPERATING SYSTEM: Windows 10
ISSUE EXPERIENCED game crashes on the Atlas map
DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.
about 5 minutes before the treaty ended in nr40 on atlas, the game crashed. My friend told me that this was not the first time it had happened, and that it happened to all players simultaneously, so im assuming it has something to do with the atlas map.
The window that pops up says that DE has encountered an unexpected error, and will need to close, and that it encourages you to make sure your drivers and graphics cards are up to date, but it happens to everyone at the same time.
FREQUENCY OF ISSUE
How often does the issue occur? CHOSE ONE; DELETE THE REST!
- Less than 25% of the time / matches I play (RARELY)
- 25% of the time / matches I play (SOMETIMES)
- 50% of the time / matches I play (FREQUENTLY)
- 100% of the time / matches I play (ALWAYS)
REPRODUCTION STEPS
List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!
Here’s the steps to reproduce the issue:
- begin a nr40 match on the atlas map
- wait until 5-10 minutes before the treaty ends
- watch as a the game crashes
EXPECTED RESULT
What was SUPPOSED to happen if the bug you encountered were not present?
IMAGE
ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.
GAME FILES (SAVE / RECORDING)
Attach a SAVE GAME (.aoe3Ysav) or GAME RECORDING (.aoe3Yrec) of the match where you encountered the issue. Link it below if using an external file service.