Bad Sound Quality when using Bluetooth Headphones

Age of Mythology: Retold Report a Bug
1

  • Game Version: Prerelease

  • Build Number: Prerelease

  • Platform: Steam

  • Operating System: Windows 11

Issue:

When playing AOMR when using a connected Bluetooth headset with a built-in microphone, the game automatically forces the headset to use the dual channel Bluetooth for 2-way comms, resulting in dramatically worse sound quality. It does this even if the microphone input in-game is set to a separate microphone and even if the headset microphone is disabled in Windows.

Trigger Event:

Launching the game with a Bluetooth headset active

Repro Steps:

  1. Have audio set-up on the computer with a Bluetooth headset with a built-in microphone
  2. Launch AOMR
  3. Notice the audio quality in the first couple seconds switches from great to terrible

I have been able to consistently reproduce this. Manipulating Windows settings have had no affect. This doesn’t occur in AOE3DE or AOE4.

3 Likes
2

Same issue for me

  • Game Version: 17.27392

  • Build Number: 486684R

  • Platform: Steam

  • Operating System: Windows 11

Issue:

When playing AOMR when using a connected Bluetooth headset with a built-in microphone, the game automatically forces the headset to use the dual channel Bluetooth for 2-way comms, resulting in dramatically worse sound quality. It does this even if the microphone input in-game is set to a separate microphone and even if the headset microphone is disabled in Windows.

Trigger Event:

Launching the game with a Bluetooth headset active

Repro Steps:

  1. Have audio set-up on the computer with a Bluetooth headset with a built-in microphone
  2. Launch AOMR
  3. Notice the audio quality in the first couple seconds switches from great to terrible

I have been able to consistently reproduce this. Manipulating Windows settings have had no affect. This doesn’t occur in AOE3DE or AOE4.

1 Like
3

  • Game Version: v100.17.27932.0

  • Build Number: 486684R

  • Platform: Steam

  • Operating System: Windows 11

Issue:

Still an issue:

When playing AOMR when using a connected Bluetooth headset with a built-in microphone, the game automatically forces the headset to use the dual channel Bluetooth for 2-way comms, resulting in dramatically worse sound quality. It does this even if the microphone input in-game is set to a separate microphone and even if the headset microphone is disabled in Windows.

Trigger Event:

Launching the game with a Bluetooth headset active

Repro Steps:

  1. Have audio set-up on the computer with a Bluetooth headset with a built-in microphone
  2. Launch AOMR
  3. Notice the audio quality in the first couple seconds switches from great to terrible

I have been able to consistently reproduce this. Manipulating Windows settings have had no affect. This doesn’t occur in AOE3DE or AOE4.

1 Like
4

I’ve also noticed this, I think, using Bose QC35 over Bluetooth with latest Windows 11.

1 Like
5

Hi @stephensundin, thank you for the report. This is a known issue and is tracked :slight_smile:

1 Like