Bad Sound Quality when using Bluetooth Headphones

  • Game Version: Prerelease

  • Build Number: Prerelease

  • Platform: Steam

  • Operating System: Windows 11

Issue:

When playing AOMR when using a connected Bluetooth headset with a built-in microphone, the game automatically forces the headset to use the dual channel Bluetooth for 2-way comms, resulting in dramatically worse sound quality. It does this even if the microphone input in-game is set to a separate microphone and even if the headset microphone is disabled in Windows.

Trigger Event:

Launching the game with a Bluetooth headset active

Repro Steps:

  1. Have audio set-up on the computer with a Bluetooth headset with a built-in microphone
  2. Launch AOMR
  3. Notice the audio quality in the first couple seconds switches from great to terrible

I have been able to consistently reproduce this. Manipulating Windows settings have had no affect. This doesn’t occur in AOE3DE or AOE4.

3 Likes

Same issue for me

  • Game Version: 17.27392

  • Build Number: 486684R

  • Platform: Steam

  • Operating System: Windows 11

Issue:

When playing AOMR when using a connected Bluetooth headset with a built-in microphone, the game automatically forces the headset to use the dual channel Bluetooth for 2-way comms, resulting in dramatically worse sound quality. It does this even if the microphone input in-game is set to a separate microphone and even if the headset microphone is disabled in Windows.

Trigger Event:

Launching the game with a Bluetooth headset active

Repro Steps:

  1. Have audio set-up on the computer with a Bluetooth headset with a built-in microphone
  2. Launch AOMR
  3. Notice the audio quality in the first couple seconds switches from great to terrible

I have been able to consistently reproduce this. Manipulating Windows settings have had no affect. This doesn’t occur in AOE3DE or AOE4.

1 Like
  • Game Version: v100.17.27932.0

  • Build Number: 486684R

  • Platform: Steam

  • Operating System: Windows 11

Issue:

Still an issue:

When playing AOMR when using a connected Bluetooth headset with a built-in microphone, the game automatically forces the headset to use the dual channel Bluetooth for 2-way comms, resulting in dramatically worse sound quality. It does this even if the microphone input in-game is set to a separate microphone and even if the headset microphone is disabled in Windows.

Trigger Event:

Launching the game with a Bluetooth headset active

Repro Steps:

  1. Have audio set-up on the computer with a Bluetooth headset with a built-in microphone
  2. Launch AOMR
  3. Notice the audio quality in the first couple seconds switches from great to terrible

I have been able to consistently reproduce this. Manipulating Windows settings have had no affect. This doesn’t occur in AOE3DE or AOE4.

1 Like

I’ve also noticed this, I think, using Bose QC35 over Bluetooth with latest Windows 11.

1 Like

Hi @stephensundin, thank you for the report. This is a known issue and is tracked :slight_smile:

2 Likes

Any news on this issue? Unfortunately, the issue is still not fixed. Quite disappointing. Can we please get the option to select an output device? This should resolve the issue as well.