Battle for Greece_Cutscenes not loading

[panconpollo86]

GAME INFORMATION

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• GAME BUILD #: AOE2 DE - Battle for Greece
• GAME PLATFORM: Microsoft Store
• OPERATING SYSTEM: Windows 11

ISSUE EXPERIENCED

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Battle for Greece’s cutscenes not loading. When clicking on Grand Campaign, selecting any mission and clicking on PLAY, the game takes me directly to the map to start the mission skipping cutscenes. There’s no cutscenes after the mission either.

I tried to reinstall the full game and deactivate all mods but it didn’t do anything.

FREQUENCY OF ISSUE

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• 100% of the time / matches I play (ALWAYS)

REPRODUCTION STEPS

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Here’s the steps to reproduce the issue:

1. Start the game
2. Click on Chronicle Battle for Greece
3. Click on Grand Campaign
4. Click on any mission
5. Click on Play (any difficulty level)

EXPECTED RESULT

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Cutscene plays

IMAGE

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GAME FILES (SAVE / RECORDING)

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