Cannot change civ when match is found

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: Xbox
  • GAME PLATFORM: Xbox Series X
  • OPERATING SYSTEM: Xbox

:arrow_forward: ISSUE EXPERIENCED

:point_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.
When ranked match is found, players are unable to change civilizations.

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • Less than 25% of the time / matches I play (RARELY)

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. Queue ranked match
  2. Find ranked match
  3. Unable to choose civ.

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?
As match is found, players should be able to change civilizations before readying up.

:arrow_forward: IMAGE

:point_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.

:arrow_forward: GAME FILES (SAVE / RECORDING)

:point_down: Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.

Hi @A554551N8

I am trying to repro this issue. Do you see it when you are playing 1vs1 in ranked or only playing 2vs2?

For myself, team games of 2v2, 3v3, 4v4, I have a discord of controller players where some of them have reported the issue for ones but I have no video of them, and it appears randomly. No known triggers.

Morning, I have been told by several members of the controller community that this issue is still ongoing for them. Not all but for some. I wonder if it has something to do with individual settings. I have had it happen to me recently, however, clicking “I’m Ready” then unreadying appeared to fix it for me but it does not seem to work for everyone. Updated: clip from another player.

Thanks for coming back with the update!
As you mentioned could be something related to the individual settings or even to the xbox itself. What makes it complicate is to no have a consistent repro of the issue.

I will try to repro this on the last version again.