Can't download mods

:play_button: GAME INFORMATION

:backhand_index_pointing_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: Whatever the most recent one is
  • GAME PLATFORM: Steam
  • OPERATING SYSTEM: Windows 10

:play_button: ISSUE EXPERIENCED

:backhand_index_pointing_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.
Can’t subscribe and download mods from the website, or from in-game. I click subscribe on the mod, there’s a loading action, and then nothing happens.

:play_button: FREQUENCY OF ISSUE

Every single time.

:play_button: REPRODUCTION STEPS

:backhand_index_pointing_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. Open game
  2. Download a mod
  3. ???

:play_button: EXPECTED RESULT

:backhand_index_pointing_down: What was SUPPOSED to happen if the bug you encountered were not present?
The mod downloads.

:play_button: IMAGE

:backhand_index_pointing_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.
No

:play_button: GAME FILES (SAVE / RECORDING)

:backhand_index_pointing_down: Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.
Why?
*

You’ve known about this bug for over 3 years now. Why hasn’t it been fixed yet? And why isn’t there a clear workaround anywhere? What an absolute joke. You’ve got time to churn out DLC but can’t fix gamebreaking bugs that have plagued the game for over 3 years?

Any folder set to read-only?

Nope. 20 characters, 20 characters, 20 characters.

Is there seriously nobody from the support and tech staff that can help me here? I tried emailing them and all they did is thank me for bringing it to their attention, and that they’ll sort it in the next patch. This is a fucking lie, because there’s been multiple patches since this bug has been a thing, and nobody has done anything about it.